Privacy Policy

Effective date: October 13, 2025

VibrantVue® (“VibrantVue,” “we,” “us,” or “our”) operates the website located at myvibrantvue.com and its subdomains (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Website, and the choices you have about your information. By using the Website, you agree to the collection and use of information in accordance with this Policy. Terms not defined here have the meanings given in our Terms and Conditions.

Definitions

• Website: myvibrantvue.com and any related subdomains or pages operated by VibrantVue®.
• Services: The content, products, and features provided via the Website.
• Personal Data: Any information that identifies, relates to, describes, or could reasonably be linked with a particular individual.
• Usage Data: Information automatically collected through the Website (e.g., IP address, browser type, device identifiers, pages visited, time spent).
• Cookies: Small text files placed on your device to store information.
• Data Controller: The entity that determines the purposes and means of processing Personal Data. For this Website, VibrantVue® is the Data Controller.
• Data Processors / Service Providers: Third parties that process data on our behalf pursuant to our instructions.
• Data Subject / User: An individual who visits or interacts with the Website.

Information We Collect

Personal Data you provide (for example, through forms, purchases, account creation, or customer support):

• Name, email address, phone number
• Postal address (street, city, state/province, ZIP/postal code, country)
• Any other information you choose to provide

Usage Data collected automatically:

• IP address, browser and device characteristics, operating system
• Pages you view, time and date of visits, referring/exit pages
• Unique device identifiers and diagnostic data
• Hashed identifiers derived from email addresses for cross-device or targeted advertising

Cookies and similar technologies:
We use cookies, pixels, tags, and scripts to operate the Website, remember preferences, enhance performance, analyze usage, and support security.

Examples:

• Session Cookies (operation)
• Preference Cookies (remember settings)
• Security Cookies (fraud prevention and security)

You can set your browser to refuse cookies, but some features of the Website may not function properly.

How We Use Your Information

We use Personal Data and Usage Data to:

• Provide, operate, and maintain the Website and Services
• Communicate with you, including about updates to the Website or our policies
• Enable interactive features you choose to use
• Provide customer support and respond to inquiries
• Monitor and analyze trends, usage, and activities to improve the Website
• Detect, prevent, and address technical issues, fraud, or misuse
• Provide you with news, offers, and information about products or events similar to those you have purchased or inquired about (you may opt out at any time)

Legal Bases for Processing (EEA/UK only)

If you are in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing include:

• Contract (to provide Services you request)
• Consent (for certain marketing or cookies)
• Legitimate Interests (e.g., to secure and improve our Website)
• Legal Obligations (to comply with applicable law)

Retention

We retain Personal Data only as long as necessary for the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be retained for a shorter period unless needed to ensure security and functionality or required by law.

International Transfers

Your information may be processed in countries other than your own (including the United States), which may have different data protection laws. We take reasonable steps to ensure appropriate safeguards are in place to protect your data in accordance with this Policy.

Disclosures of Information

We may disclose information:

• To Service Providers who perform services on our behalf (e.g., hosting, analytics, advertising) under confidentiality and data-use restrictions
• For legal reasons: to comply with law, legal process, or valid government requests; to protect the rights, property, or safety of VibrantVue®, our users, or the public; to detect, prevent, or address fraud, security, or technical issues
• In a business transfer: in connection with a merger, sale of assets, financing, or acquisition, subject to continued protection of your data

Security

We use administrative, technical, and physical safeguards designed to protect Personal Data. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

“Do Not Track”

Some browsers offer a “Do Not Track” (DNT) setting. We do not currently respond to DNT signals.

Your Rights (GDPR – EEA/UK)

If you are in the EEA/UK, you may have the right to:

• Access, correct, or delete your Personal Data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at connect@myvibrantvue.com or 855.551.2656. We may request verification of your identity. You also have the right to lodge a complaint with your local supervisory authority.

California Privacy Notice (CCPA/CPRA)

If you are a California resident, you may have the right to:

• Know the categories and specific pieces of Personal Data we have collected about you
• Know the categories of sources, business or commercial purposes, and categories of third parties with whom we share Personal Data
• Request deletion or correction of Personal Data (subject to exceptions)
• Limit the use and disclosure of sensitive Personal Information where applicable
• Be free from discrimination for exercising your rights

To make a verifiable consumer request, contact connect@myvibrantvue.com or 855.551.2656. We will verify and respond in accordance with California law. You may designate an authorized agent to make requests on your behalf in accordance with applicable requirements.

Service Providers, Analytics & Advertising

We may use third-party Service Providers to:

• Host and maintain the Website
• Analyze usage (e.g., Google Analytics)
• Advertise/remarket (e.g., Google Ads, AdRoll) based on your interactions with the Website

These providers may set cookies or collect identifiers to deliver, measure, and improve ads. You can adjust ad settings in your browser or device and may opt out through applicable platform settings. (Opt-outs are typically browser and device-specific.)

Links to Other Sites

Our Website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies.

Children’s Privacy

The Website is not directed to individuals under 18, and we do not knowingly collect Personal Data from anyone under 18. If you believe a child has provided us Personal Data, contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated Policy on this page and update the “Effective date” above. Your continued use of the Website after changes become effective signifies your acceptance.

Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:
Email: connect@myvibrantvue.com
Phone: 855.551.2656
Contact page: https://myvibrantvue.com/contact/